


Frequently Asked Questions
What happens during an HVAC cleaning session?
Our first task is to set up vacuum and debris collection equipment, while also laying out drop cloths and other barriers to protect your building’s floors and furnishings. We will begin operations on the supply side of the system, vibrating loose debris in the ductwork and progressively pushing it toward the main trunk where our vacuum equipment will remove it. We then repeat the same process on the return side, typically the most polluted area of an HVAC system. We will then clean the system’s air handler, blower, and inside coil, followed by installing new filters. We then ensure we’ve completed our multi-point cleaning checklist as we re-power the system, followed by cleaning up the work site, removing our equipment, and leaving your HVAC system cleaner, healthier, and more efficient than before.
Will air duct cleaning help reduce respiratory symptoms caused by allergies?
Duct cleaning can certainly help on that front—particularly the methods we use at DUCTZ. Our HEPA-filtered vacuum and debris collection equipment can substantially reduce the presence of several substances and microorganisms known to aggravate chronic respiratory conditions, including dust mites, insect pests, pet dander, external air pollution, and second-hand or fuel-generated wood smoke. Installing HEPA filters or UV-light disinfection units can also minimize biological growth between cleanings.
How often should I have my home or business HVAC system professionally cleaned?
As a general practice, DUCTZ recommends a thorough air duct cleaning of your HVAC system every 2-5 years, and the air handler every year. However, other factors like the building’s and HVAC system’s size and age, as well as the number of people and pets that live in the home (and who may have respiratory issues), may benefit from more frequent cleaning. We can work with you to determine the best cleaning schedule for your particular home or business.
There are a number of air duct cleaning services available. Why choose DUCTZ?
As you may have noticed, DUCTZ doesn’t offer amazing discount coupons commonly made by other service providers. That’s because after nearly 30 years of operation, we’ve learned that there is no typical job: HVAC cleaning is a complicated and often lengthy process that depends largely on the size, age, and configuration of the building and its HVAC system. Any work performed hastily or carelessly could damage the system and cause more air quality problems within the structure. Consequently, we don’t have a “one size fits all” package—what we do offer is a commitment to do the job right the first time, and as affordably as possible. Why choose DUCTZ? Because you can rest assured your system will be cleaner, healthier, and more efficient after we finish.
Still Have Questions?
No worries! We’re here to help. Give us a call at (423) 842-6577 or email us. We’d be happy to answer any questions you might have or to schedule a FREE consultation.




